Full Service Self-Pay Management
AR Billing Services offers healthcare facilities a dignified solution for their self-pay receivables that focuses on preserving patient relationships and rescuing at-risk balances from the debt collection process. We interface with a variety of platforms and can offer a wide array of self-serve payment solutions. Our professional, Ohio-based Patient Contact Center representatives are here to assist your patients with all their financial inquiries. We focus exclusively on non-default self-pay billing projects and your patients’ financial care.
Early Out services can begin at Day 1 of self-pay status or later in the revenue cycle according to your project requirements. Statements & Self-serve Portals are customized for each facility, or we can assume management of an existing statement cycle. We engage patients with courteous outgoing calls, ring-less voice messaging and can provide text and paperless billing options upon request. Accounts that do time-out with no payment activity may be returned to you or forwarded to a collection agency of your choice; we have no financial ties with any debt collection agency.
We focus entirely on the Patient Experience. Our mission is to prevent patient default, saving a patient the stigma of debt collection placement and preserving the relationship you have worked so hard to establish. Let us partner with you to ensure patient satisfaction and professional care continues seamlessly from point of service to final account resolution!