A key to maximizing recoveries is to provide your patient every opportunity and convenience to remit. Your patients will have the choice of paying through a Payment Portal customized to your facility, using our Integrated Voice Response (IVR) phone system or talking to a live service representative located here at our Powell, Ohio location.
Our Payment Portals and IVR allow patients to set-up payment plans consistent with your existing policies, update their demographic information and request text and paperless billing options. Whether they wish to speak to a representative during our extended business hours or login from their kitchen table at 3am, your patients will have every payment convenience available to them.
We accept all major credit cards, EFT and traditional payment methods. Mailed in payments may be directed to your lockbox or to our cashiers. We make it easy to pay where your patients are, with any device they use and at any time they prefer.